Customer Service Representative (Part-Time)

We are a family run door manufacturing company in Brookvale looking for a friendly, organised and confident Customer Service Representative to join our team in Brookvale.

This is a part-time role (3 days per week), with flexibility around which days and hours are worked, making it a excellent opportunity for someone looking for work-life balance while being part of a supportive team.

About the Role

You’ll be the first point of contact for our customers, helping answer enquiries, process orders and provide outstanding service. No two days are the same, so we’re looking for someone who enjoys problem-solving, communicates well and can confidently juggle multiple tasks.

We're Looking For Someone Who Is:

- Friendly, approachable and genuinely enjoys helping people.
- Well spoken with excellent verbal and written communication skills.
- Calm under pressure and able to manage a busy workload.
- Highly organised with strong attention to detail.
- Computer literate and comfortable learning new systems.




- A quick learner who can confidently pick up business-specific products and processes.
- Proactive, reliable and able to work independently once trained.

What You’ll Be Doing

- Answering customer phone calls and emails.
- Assisting customers with enquiries and providing product information.
- Processing orders and updating customer records.
- Liaising with other team members to ensure a smooth customer experience.
- General administrative and customer support duties.

What We Offer

- Flexible working days and hours.
- A friendly, supportive team environment.
- On-the-job training and ongoing support.
- A varied role where you’ll learn new skills and become an important part of our business.

If you’re someone who enjoys working with people, thrives in a fast-paced environment and takes pride in providing exceptional customer service, we’d love to hear from you.

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📌 Customer Service Representative (Part-Time) (Northern Beaches Council)
🏢 PHD Group Australia
📍 Northern Beaches Council