Jobs Australia Enterprises – Innisfail QLD

Location: Innisfail, QLD and surrounding areas

Employment Type: Full-time

About the Role

Jobs Australia Enterprises is seeking a motivated and compassionate PALM Coordinator to support the delivery of the Pacific Australia Labour Mobility (PALM) Scheme, a vital initiative connecting regional Australian employers with workers from the Pacific and Timor-Leste. The role will also support local General Labour Hire candidates by assisting with suitable host placements.

Based in Innisfail, Queensland, the PALM Coordinator is responsible for supporting the welfare, wellbeing, accommodation, community integration and pastoral care of PALM workers. The role also contributes to ensuring Jobs Australia Enterprises meets its responsibilities as an Approved Employer under the PALM Scheme.

As a key point of contact for workers, host employers and community service providers, you will provide practical and culturally appropriate support, identify and respond to welfare concerns,



maintain accurate compliance records and contribute to positive outcomes for workers, employers and the broader community.

This is a varied and people-focused role requiring sound judgement, professionalism, solid relationship-building skills and the ability to respond calmly and effectively in complex or sensitive situations.

Key Responsibilities

- Conduct regular worker welfare and wellbeing checks.
- Support workers experiencing personal, social, financial, workplace or family-related challenges.
- Coordinate referrals to healthcare, counselling, financial, community and specialist support services.
- Assist workers to understand their workplace rights, responsibilities, visa conditions and PALM Scheme obligations.
- Identify and appropriately escalate welfare, safeguarding, exploitation and compliance concerns.
- Maintain accurate welfa

📌 PALM Coordinator (Innisfail)
🏢 Jobs Australia Enterprises
📍 Innisfail