Summertime Pools designs, manufactures, and installs premium fibreglass pools right here in Australia.

We're vertically integrated, proudly Australian-made, and rapidly establishing ourselves as the number one fibreglass pool brand in the country.

Your job is to speak with homeowners who have already enquired online and determine whether a fibreglass pool is suitable for their home, expectations, and budget - before booking a consultation with a pool consultant.

This role requires judgment, consistency, and confidence.

What You'll Be Doing Every Day

Making 60+ outbound calls per day to warm leads

Speaking with homeowners who have actively requested information

Following a clear qualification framework (we train you thoroughly)

Block suitability and access

Timeline and motivation

General suitability for a fibreglass pool

Clearly explaining how Summertime Pools is different

Setting honest expectations with customers

Booking high-quality appointments for the sales team





Accurately updating notes and outcomes in HubSpot CRM

Working through follow-ups and existing enquiries

Who This Role Is For

You'll do well in this role if you:

Genuinely enjoy working on the phone all day

Are comfortable with high-volume call environments

Can stay focused and upbeat on busy days

Like structure and clear expectations

Take pride in doing an important role well

Previous experience in a call centre, contact centre, or phone-based customer service role is highly regarded.

- Be part of a supportive and collaborative team.
- Genuine leadership chance with room for professional growth.
- Work in a fast-paced environment where your ideas and initiative are valued.

Please note that only shortlisted candidates will be contacted.

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📌 Sales Support Officer (Dandenong)
🏢 Summertime Pools
📍 Dandenong