Hostplus is seeking a Resolutions Officer (12-month fixed term) to manage AFCA complaints and coordinate investigations, ensuring fair, well-supported responses and solid records for regulatory reporting. You will work across stakeholders to identify trends and drive improvements in member outcomes within a leading Australian super fund. The role emphasizes member-centric, collaborative problem-solving with the opportunity to deepen expertise in complaints management and governance within a
📌 Resolutions Officer (12-Month) — Complaints & Member Care (Melbourne)
🏢 Hostplus
📍 Melbourne
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