Remote Area Aboriginal and Torres Strait Islander Corporation – Cairns QLD

RAATISC’s Redress Support Service have an opportunity for you to be our new Team Leader!

The team is looking for a qualified, skilled, and compassionate individual who demonstrates commitment to providing high quality support Aboriginal and Torres Strait Islander people who have experienced sexual abuse in Australian institutions.

About the program:

The National Redress Scheme provides support to people who have experienced institutional child sexual abuse. The scheme acknowledges that many children were sexual abuse in Australian institutions and recognises the suffering they endure because of this abuse. The Redress team helps those who have experienced abuse gain access to counselling, a direct personal response, and a Redress payment.

Our Organisation:

RAATSIC is committed to the development and maintenance of a workplace culture that delivers culturally relevant and professional programs to clients with integrity.

- Our Vision is for RAATSIC to be that positive inspiration to make a difference in Aboriginal and Torres Strait Islander people's lives
- Our Purpose is to empower Aboriginal and Torres Strait Islander families and their children to thrive and prosper.
- Our Values are Accountability, Empowerment, Collaboration and Inspire

Position Purpose:

This position is critical to the effective and efficient delivery of the Redress Support Service, providing support to people who were sexually abused as children while in the care of an institution.

The Redress Counsellor role is responsible for engaging with the community and providing trauma-based counselling and or crisis interventions to individuals who are engaging with the National Redress Scheme.

The Opportunity:

- This position is full-time, Cairns based with regular travel to remote communities across Cape York, Torres Strait, and Cairns.




- Provide confidential emotional counselling for survivors in a culturally safe service in line with redress support service manual.
- Provide emotional and practical support, ensuring victim-survivors feel supported and empowered.

About You:

- Have knowledge of the National Redress Scheme and the recommendations of the Royal Commission into Institutional Responses to Child Sexual Abuse.
- Ensure individuals of the scheme are provided with support to complete the Redress forms so they may access the scheme, using a trauma-informed approach.
- Provide Redress scheme information via face-to-face sessions, outreach services and telephone/ online support to people in Cape York and rural areas of Far North Queensland.
- Support the RAATSIC Redress Support team with supervision as well as opportunity to debrief to continuously develop the effectiveness of the service
- Implement evaluation processes for RAATSIC Redress Support service and submit comprehensive and professional reports as stipulated in the Grant agreement.
- Maintain confidentiality, privacy, and duty of care, in all matters relating to individuals, staff and RAATSIC procedures.
- Work sensitively with the target group, people who have experienced sexual abuse as children (under the aged of 18 years) in institutional contexts before the commencement of the scheme
- Perform position responsibilities in accordance with the Redress Support Services manual

Come be part of a busy and supportive team making a difference, creating meaningful opportunities, and changing lives!

What We Offer

- Competitive salary based on experience.
- Salary packaging of up to $15,900 p.a.
- Supportive and collaborative team setting.
- Opportunities for professional development.

Applicants must hold or be willing to obtain a valid Working with Children Check (Blue Card) before commencement and a current provisional or open Drivers Licence.

As a proud Aboriginal and Torres Strait Islander community-controlled organisation, we are seeking an Aboriginal and Torres Strait Islander person to apply.

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📌 Redress Team Leader (Cairns North)
🏢 Remote Area Aboriginal and Torres Strait Islander
📍 Cairns North