The Company

Our client is a world-leading appliance brand, recognised globally for quality, innovation, and outstanding customer service. With a robust reputation and a welcoming, team-focused culture, they are seeking an experienced Client Services Officer on a temporary-to-permanent basis to support their high-volume sales team.

The Role

As a Client Services Officer, you will:

- Build and maintain strong relationships with B2B clients
- Deliver exceptional customer service via phone and email
- Identify and pursue upsell opportunities
- Monitor and manage inventory levels
- Handle product recalls, refunds, and warranty issues
- Coordinate logistics and courier ETAs
- Accurately update multiple systems, including JDE and Salesforce

Location: Macquarie Park,



Sydney – onsite parking available or short walk from metro

Salary: $36/hour + superannuation

Hours: Monday to Friday, 8:30am – 5:00pm

Opportunity: Temporary-to-permanent

Some WFH available after training ( Hybrid)

You

- Previous experience in a fast-paced B2B customer service setting
- Ideally, experience in appliances, warranty, or retail
- Strong attention to detail and organisational skills
- Excellent verbal and written communication
- Proficiency in Word, Excel, and Data Entry

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📌 Client Services Officer (New South Wales)
🏢 Kennedy Reid
📍 New South Wales