Service Operations Coordinator (Permanent Part-Time School Hours Friendly)

We are a specialist maintenance business with a small team of qualified technicians delivering a niche service to a loyal client base. We are seeking an organised, proactive person to take ownership of our day-to-day office operations and help keep the business running smoothly.

This is not a basic admin role. You will play a key part in ensuring our technicians are fully utilised, our clients are well looked after, our invoicing and quoting processes are handled accurately and efficiently, and processes and systems are developed and implemented.

This permanent part-time position is ideal for someone seeking stable, long-term work (possibly during school hours), though some flexibility can be discussed for the right candidate.

About the Role

- Managing incoming enquiries and client communication
- Scheduling and coordinating technician bookings
- Preparing and issuing quotes
- Generating and sending invoices
- Maintaining accurate job records and documentation
- Identifying opportunities to improve systems and processes

You will work closely with the business owner and technicians, acting as the central coordination point of the business.





About You

- Must be highly organised and detail-oriented
- Must communicate confidently and professionally with clients
- Must prioritise tasks and manage competing demands
- Must be comfortable making decisions and taking ownership
- Must have robust administrative and computer skills
- Must have experience in a trades, property, or service-based business (preferred but not essential)
- Must be reliable, proactive, and take pride in running an efficient operation

What We Offer

- School-hours friendly or structure (or at least versatile)
- Small team environment with no corporate politics
- Autonomy and the ability to take ownership
- Long-term stability in a growing, niche business
- Competitive hourly rate based on experience

This role would suit an experienced administrator, office manager, or service coordinator seeking meaningful part-time work where your contribution genuinely makes a difference.

If you are looking for a flexible but responsible position within a supportive small business environment, we would love to hear from you.

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📌 Operations and Client Coordinator (Queensland)
🏢 seek.com.au
📍 Queensland