Brief Description About the Role Securecorp has an opportunity for a Permanent Part-Time Level 2 Security Officer at a high-profile retail site on the northern Gold Coast. This customer-focused role is ideal for an experienced retail security professional who enjoys working in a dynamic environment. You'll be responsible for maintaining a safe and welcoming environment while delivering exceptional customer service and responding effectively to incidents and emergencies.

This position requires availability to work Saturdays and Sundays and offers the opportunity to expand your skills through control room duties, with genuine career progression opportunities within Securecorp.

Benefits Saturday and Sunday penalty rates

First Aid Allowance

Access to Employee Assistance Program (EAP)

Employee wellbeing platform with health checks and major brand discounts

Annual review of Security Services Industry Award rates

Employee rewards and recognition programs

Ongoing training, development, and career progression opportunities

Opportunity to gain experience working in the Control Room Key Responsibilities Maintain a professional security presence in a busy retail environment

Deliver exceptional customer service to retailers, staff, and members of the public

Conduct foot patrols, access control, and site monitoring

Operate control room systems,



including CCTV and alarm monitoring (where required)

Respond promptly to incidents, alarms, and emergencies

Identify, assess, and manage security risks

Complete accurate incident reports and maintain site documentation

Liaise with centre management, tenants, contractors, and emergency services Skills & Experience Current Security Licence with Unarmed and Crowd Control functions (essential)

Previous retail security experience (essential)

Current First Aid & CPR Certificate

Control Room Licence (highly regarded)

Robust written and verbal communication skills

Professional presentation and customer-focused approach

Ability to work independently and as part of a team

56 hours per fortnight - availability to work Saturdays and Sundays About Securecorp Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected. We invest in our people by providing ongoing training, career development, and opportunities to progress into specialist and leadership roles.

Security Master Licence: 3318865

📌 Security Officer (City of Gold Coast)
🏢 Securecorp
📍 City of Gold Coast