We’re partnering with a highly established technology and transformation business that is entering an exciting new phase of growth. With deep expertise across business applications, ERP, CRM, HCM and performance management, the business is now accelerating into AI, automation, data, managed services and digital transformation.

We’re looking for a Senior Account Manager who knows how to turn strong client relationships into commercial opportunity. You’ll own a portfolio of strategic accounts and be responsible for retaining, expanding and growing those relationships across an increasingly broad technology portfolio.

Key Responsibilities:

- Develop account strategies that uncover new opportunities, new stakeholders and new revenue.
- Drive cross-sell and expansion
- Understand the customer's business strategy, challenges and priorities — then connect those to compelling solutions.
- Challenge customers with new ideas and help them identify opportunities they may not have considered.
- Orchestrate internal consulting, technology, sales and delivery teams around major opportunities.
- Lead complex commercial conversations and negotiate significant enterprise deals.
- Maintain a disciplined approach to forecasting, pipeline and account planning.
- Act as a trusted partner and escalation point when it matters most.

What will make you successful?





You’ll have 7 years of experience in strategic account management, client partnering or solution sales — ideally within technology, consulting, systems integration or professional services. More importantly, you’ll have a proven history of growing existing accounts, not simply managing renewals. You’ll be comfortable speaking to C-suite executives about business transformation, P&L; impact, operational efficiency and technology strategy — and equally comfortable getting into the detail when required.

You'll bring experience in some combination of:

- Microsoft Dynamics ERP / CRM / HCM / Business Applications or peripheral
- AI & automation
- Data & analytics
- Managed services
- Digital transformation

We’re looking for someone who is:

Commercially sharp — you spot chance and know how to turn it into revenue.

Strategic but hands-on — you can build a 12-month account plan and still pick up the phone to a client today.

Curious — you’re genuinely interested in AI, technology and what’s changing inside your customers' industries.

Executive credible — you can hold your own with senior decision-makers and build relationships that last.

To apply, send your resume to [email protected] or follow the prompts.

📌 Senior Account Manager - (Melbourne)
🏢 Halcyon Knights
📍 Melbourne