Department of Customer Service Reference number req52958 Occupation Investigation, Audit, Legislation Work type Full-Time Location Sydney City Salary Information $$133,348 - $146,945 Closing date 24 August 2026 at 10:00am

Senior Advisor, Audit and Compliance

- Employment type: Ongoing
- Grade: DCS clerk 9/10
- Salary range: $133,348 – $146,945 super, commensurate with experience.
- Location: Sydney or Gosford

About Us This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW. This role sits more specifically in our Operations & Assurance team who lead the efficient application of SIRA’s licensing, supervision and enforcement function. This team is responsible for Leading a team of auditors to determine the compliance of regulated entities against their obligations within the NSW personal injury schemes.

Understand more about SIRA – here. Your responsibilities will include:

- Design and deliver end-to-end audits and provide expert advice to stakeholders, ensuring timely and high-quality outcomes.
- Develop and maintain audit policies and procedures aligned with SIRA’s regulatory framework to promote accountability.
- Oversee the annual audit and quality assurance schedule, ensuring effective delivery and appropriate methodologies.
- Contribute to audit and compliance program development and recommend improvements to support strategic goals.
- Prepare post-implementation reviews, compliance reports, and regular updates on audit outcomes and actions.
- Stay informed on scheme obligations, industry trends, and emerging issues to deliver innovative, best-practice solutions.
- Support the broader delivery of SIRA’s regulatory functions.

About you:

- You will have qualification in auditing with a strong background in regulation or personal injury.




- Be a confident and effective communicator who can deliver structured work within timeframes.
- An analytical thinker who can think outside the box to solve complex problems.
- A flexible worker who can adjust their capabilities to suit a variety of stakeholders.
- The go to person for reading and interpreting legislation.
- Thrives around people, working towards collaborative relationships with internal and external stakeholders.

For role related queries, please contact Abbey Norman, Manager Supervision at [email protected] If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you! What we need from you: To start your journey towards becoming our Senior Advisor, Audit and Compliance, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter please share your motivation for applying for this position and your relevant skills. Benefits:

- Enjoy genuinely flexible working arrangements that support work-life balance.
- Collaborate in state-of-the-art offices designed for innovation and connection.
- Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.
- Take advantage of excellent career development and learning opportunities to help you thrive.

Essential Requirements To be considered for roles in the NSW public sector, applicants must:

- Be NSW residents or in the process of relocating to NSW




- Hold appropriate working rights for the type of employment offered - Fixed Term roles require valid work rights for the full duration of the role

Salary Grade 9/10, with the base salary for this role starting at $133348 base plus superannuation For enquiries relating to recruitment please contact Esther Dah via [email protected]. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: Monday, 24th of August 2026 at 9:59am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform.

Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected]. For more information, please visit

Information on some of the different types of disabilities Information on adjustments available for the recruitment process

📌 Senior Advisor Audit & Compliance (Sydney)
🏢 Department of Customer Service
📍 Sydney