Primary Location SA - Happy Valley

About the Role

Community & Stakeholder Manager SA Water Alliance | Service Stream | South Australia Are you passionate about building strong relationships, driving meaningful community engagement, and delivering exceptional customer experiences? Service Stream is seeking an experienced Community & Stakeholder Manager to play a key role within our SA Water operations. This is an exciting opportunity for a communications and engagement professional who thrives on connecting people, managing stakeholder relationships, and influencing positive outcomes across a diverse range of internal and external audiences. In this pivotal leadership role, you'll work closely with SA Water, customers, community groups, and operational teams to ensure engagement strategies are effectively delivered and communication remains clear, timely, and impactful.

What You'll Be Doing

- Developing and implementing community and stakeholder engagement strategies and plans.
- Building trusted relationships with SA Water, customers, local communities, and internal teams.
- Leading communication initiatives that support operational delivery and customer satisfaction.
- Managing stakeholder issues, complaints, and escalations to achieve positive outcomes.
- Driving employee engagement and internal communications activities.
- Supporting media and communication responses in collaboration with SA Water.
- Leading and developing team members while fostering a robust "One Team" culture.

What We're Looking For

- 5+ years' experience in community and stakeholder engagement.




- Strong experience managing both internal and external communications.
- A proven ability to build relationships and influence diverse stakeholder groups.
- Exceptional written and verbal communication skills.
- Experience in conflict resolution, negotiation, and change management.
- A tertiary qualification in Communications or a related discipline.
- A current driver's licence.

Why Join Service Stream?

At Service Stream, our people are at the heart of everything we do. You'll be joining a business that values collaboration, accountability, safety, and inclusion while delivering essential services to communities across Australia. Our values guide the way we work: Safety - We care about our people, customers, and communities. Delivery - We do what we say we'll do. People - We foster an inclusive and supportive environment. Accountability - We take ownership of the outcomes we deliver. If you're an engaging relationship-builder who enjoys creating meaningful connections and driving positive stakeholder experiences, we'd love to hear from you.

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.

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📌 Community & Stakeholder Manager (Adelaide)
🏢 Service Stream
📍 Adelaide