IS Service Desk Team Lead — ITIL‑Driven, Customer‑Focused (Port Macquarie)

IS Service Desk Team Lead — ITIL‑Driven, Customer‑Focused (Port Macquarie)

11 Aug
|
Bolton Clarke
|
Port Macquarie

11 Aug

Bolton Clarke

Port Macquarie

Bolton Clarke Group, a leading not‑for‑profit provider of home care and aged care services, is seeking an IS Service Desk Team Leader in Sydney on a 12‑month contract. You will guide a high‑volume service desk, manage incidents and requests, ensure SLA/OLA targets are met and coordinate with Level 2/3 teams to restore services quickly.

You will build solid relationships with business leaders, drive continuous improvements, and promote ITIL‑aligned practices across the team while supporting

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📌 IS Service Desk Team Lead — ITIL‑Driven, Customer‑Focused (Port Macquarie)
🏢 Bolton Clarke
📍 Port Macquarie

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