About Us

ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth. We work with organizations in diverse industries to deliver integrated workforce and technology solutions, from innovative hiring strategies to end-to-end digital transformation. Our approach combines data, insight, and human expertise to help clients solve complex workforce challenges with clarity and confidence.

Through our deep industry experience and commitment to excellence, we provide scalable, high-performance solutions that deliver measurable impact. Whether it’s onshore project delivery, workforce optimization, or specialized technology services, ALOIS Australia ensures results that truly make a difference. From Sydney to Perth and everywhere in between, we’re driven by one purpose: to empower Australian businesses and professionals to thrive in a rapidly changing world of work.

At ALOIS Australia, every challenge is an opportunity to innovate, and every partnership is built on trust, transparency, and long-term success.

Job Title – Senior Business Analyst

Job Location – Sydney

Experience – 7+ Years (Minimum)

Employment Type – Contractual

Work Authorization: Applicants must have valid working/unlimited working rights in Australia. (Visa sponsorship or transfer is not available for this role) Role Overview

We are looking for an experienced Senior Business Analyst to support a large-scale transformation program focused on modernizing regulatory schemes, customer services, payments, and business processes. The ideal candidate will have strong experience in payment processing, scheme/regulatory administration, end-to-end process analysis,



requirements gathering, and digital transformation. Key Responsibilities

Engage with business stakeholders, SMEs, Product Owners, architects, and delivery teams to gather and validate requirements.

Lead workshops, interviews, discovery sessions, and process walkthroughs.

Analyze current-state and future-state processes and identify opportunities for optimization and automation.

Document BRDs, functional/non-functional requirements, user stories, acceptance criteria, process maps, business rules, and data mappings.

Analyze customer journeys covering applications, assessments, payments, compliance, notifications, reviews, appeals, and support processes.

Analyze payment workflows, validations, reconciliation, exceptions, and financial controls.

Facilitate discussions between business and technology teams to translate requirements into effective solutions.

Support SIT, UAT, defect triage, data migration, reporting, integrations, and production readiness.

Conduct business, operational, legislative, policy, and technology impact assessments.

Support business readiness, including process documentation, training, and stakeholder communications.

Key Skills & Experience 7+ years of Business Analysis experience across large-scale transformation programs.

Strong experience in payments, financial transactions, licensing, regulatory services, grants,



subsidies, rebates, or scheme administration.

Robust end-to-end business process analysis and process re-engineering experience.

Excellent requirements elicitation, documentation, and stakeholder management skills.

Experience with

BRDs & Functional Requirements

User Stories & Acceptance Criteria

Business Process Modelling

Customer Journey Mapping

Business Rules & Data Mapping

Test Scenarios & UAT

Experience working in Agile, Waterfall, or Hybrid environments.

Hands-on experience with JIRA, Confluence, Azure DevOps, Visio/Lucid chart, and MS Office. Desirable

Government or highly regulated industry experience.

Experience with payment/reconciliation platforms and financial controls.

Experience with customer-facing digital platforms, portals, or self-service solutions.

Exposure to case management, workflow, document management, APIs, integrations, and data migration.

Experience with Salesforce or similar CRM platforms.

Transport, licensing, compliance, grants, rebates, or scheme administration experience.

CBAP, CCBA, Agile BA, BABOK, Scrum, or similar certification. Stay Connected with us:

Learn more about ALOIS in Australia, visit our webpage ALOIS Australia

Follow us on LinkedIn and Instagram EEO Statement:

ALOIS Australia is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified applicants and do not discriminate on the basis of race, colour, religion, sex, age, national origin, disability, or any other characteristic protected under applicable laws. We value diversity and believe it strengthens our people, our culture, and the outcomes we deliver.

📌 Senior Business Analyst (Sydney)
🏢 ALOIS Australia
📍 Sydney