ITIL Major Incident Manager — Lead Incident Response (Melbourne)

ITIL Major Incident Manager — Lead Incident Response (Melbourne)

11 Aug
|
XPT Software
|
Melbourne

11 Aug

XPT Software

Melbourne

XPT Software is seeking a seasoned Major Incident Manager to oversee end-to-end handling of high-severity IT incidents, coordinating cross-functional teams to restore services rapidly and minimize business impact. The role requires solid incident command, communication with executives, and governance-driven post-incident improvements.

The ideal candidate will bring ITIL v3/v4 fluency, hands-on incident management, and experience with ServiceNow, BMC Remedy, and Jira Service Management.

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📌 ITIL Major Incident Manager — Lead Incident Response (Melbourne)
🏢 XPT Software
📍 Melbourne

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