New Hope Group (NHG) is a majority Australian-owned and operated diversified energy company which has been proudly based in South-East Queensland for more than 60 years. With a core focus on coal, we also have interests in oil, port, exploration and agriculture and are one of Australia’s top 250 ASX listed companies. Reporting into the Payroll Manger, the Senior Payroll Officer is responsible for the accurate and timely delivery of payroll services across a diverse workforce, ensuring compliance with legislative requirements, organisational policies and relevant industrial instruments.

This role plays a key part in supporting payroll operations, providing technical expertise and guidance to payroll team, assistance with the management of complex payroll matters and driving process improvements to enhance efficiency, accuracy and compliance.

The Senior Payroll

Office acts as a key escalation point for payroll related issues and works collaboratively with stakeholders across the business to ensure exceptional payroll service delivery. This role is offered on a full-time basis, 12-month max term Contract role.

About The Role Monitor the payroll help desk and coordinate the allocation of queries across the payroll team

Provide comprehensive support to the payroll team in relation to payroll processing, leave management, payroll returns, reconciliations and associated documentation

Assist with the preparation and review of statutory obligations, including payroll tax, superannuation, long service leave returns and year end activities, ensuring compliance and the timely submission of payments and reports

Provide expertise in the interpretation and application of Enterprise Agreements, Modern Awards and the Black Coal Mining Industry Award (2020) across multiple sites and states

Assist with the calculation and processing of termination payments, ensuring compliance with legislative and organisational requirements





Act as an escalation point for complex payroll related queries in the absence of the Payroll Manager, liaising effectively with employees, leaders and external stakeholders

Identify opportunities to improve payroll processes, systems, policies and procedures to enhance efficiency, accuracy and compliance

Build and maintain effective working relationships with stakeholders across the organisation

Provide payroll coverage and support as the designated back up for the Payroll Manager and Payroll Officers during period of leave or increased workload About You 5+ years of payroll experience in medium to large organisations, including at least 1 year in a senior payroll position

Strong knowledge of Fair Work legislation, National Employment Standards (NES), Modern Awards/Enterprise Agreements and the Black Coal Mining Industry Award (2020) desirable

Demonstrated experience with STP Phase 2, PAYG withholding, superannuation guarantee, payroll tax and workers compensation requirements

Experience supporting payroll process improvement initiatives and audit readiness activities (desirable) Advanced Microsoft Excel skills, including the use of formulas, lookups, pivot tables and data analysis functions

Competency with payroll systems such as Connx, Micropay, Pulse, or similar platforms is desirable

Solid interpersonal and communication skills (written and verbal) to effectively collaborate with various stakeholders

Ability to work effectively in a dynamic environment while managing competing priorities and deadlines What We Offer Flexible working arrangements (up to 2 days from home per week)

Friendly, supportive and professional business culture

Corporate discounts for private health

Employee Assistance Program New Hope is committed to providing a safe and healthy work environment with the core objective that our people go home at the end of the day unharmed. As an Equal Opportunity Employer, we encourage people from diverse backgrounds to apply

📌 Senior Payroll Officer - Fixed Term (Brisbane City)
🏢 New Hope Group
📍 Brisbane City