Work Arrangement: Full-time office-based initially. Following successful onboarding and demonstrated independence (approximately 2-3 months), a hybrid arrangement of 50% office and 50% work-from-home may be available.
About the Opportunity
An exciting opportunity exists for an experienced Senior Property Officer - Vehicle, Claims & Compliance (Insurance) to join a high-performing Property Services team.
This role is responsible for managing a diverse portfolio of property and vehicle insurance claims, delivering quality customer outcomes, coordinating stakeholders, and ensuring claims are managed efficiently from assessment through to resolution.
The successful candidate will play a key role in supporting customers through often complex insurance matters while maintaining compliance with relevant policies, procedures and legislative requirements.
Key Responsibilities
- Manage and coordinate home, contents, strata and motor vehicle insurance claims from lodgement through to resolution.
- Facilitate property restoration and repair works following insurance events.
- Deliver high-quality customer service while managing complex and sensitive insurance matters.
- Liaise with insurers, assessors, contractors, strata managers and other service providers to ensure timely outcomes.
- Provide guidance and advice regarding insurance claims, disputes and policy matters.
- Monitor claim progress and provide regular updates to internal and external stakeholders.
- Review insurance-related inspections, compliance reports and secure
📌 Senior Property Officer – Vehicle, Claims & Compliance (Insurance) (City of Sydney)
🏢 Indigeco
📍 City of Sydney
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