The Role - Casual with future potential to part time .

An exciting opportunity is available to add an additional experienced Receptionist to join our close-knit team in Starhill Medical Centre. We are looking for a Receptionist who is proactive, flexible and able to work under pressure when required. You will have excellent communication and interpersonal skills and thrive working in a team workplace. Generous remuneration.

Responsibilities

- To provide a high quality first point of contact for all patients and customers

- Answer incoming calls to the clinic, redirect and take messages

- Provide a welcoming and supportive environment for patients, greeting patients as they come into the clinic, assisting with any paperwork and handling enquiries in a timely and professional manner

- Booking future appointments using Best Practice Software

- Invoicing for medical consultations

- Updating histories and records

- Facilitate communication between patients, the doctors and nurse as required

- Maintain confidentiality of company operational, personnel and financial details as well as patient privacy

- Ensure that medical or other billing is carried out correctly

- Administrative tasks-scanning, data entering, emailing.

- Maintain a high level of accuracy when recording and maintaining patient, clinic and service information





About the applicant

To be successful in this role, the right candidate will need to:

- Be compassionate and have a caring disposition

- Have an eye for detail and desire for things to be accurate and complete

- A friendly approach and patient-centred focus

- Be well presented

- Required to cover shifts as required (annual leave and sick leave cover)

- Have a calm and considered demeanour when under pressure

- Be motivated to learn and want to continue to grow their skill set and experience over time

Preferred Criteria

- Previous Medical Reception experience preferable

- People Skills

- Well-developed verbal and written communication skills

- Intermediate level computer literacy

- Ability to provide effective customer service in a professional manner

- Ability to work autonomously and as part of a team

- Excellent organisational skills and the capacity to take initiative, to follow instructions

- Knowledge of medical terminology and health systems (e.g. Medicare) is highly desirable

- Knowledge of Best Practice Software

Why Join Us?

- Generous Remuneration - Salary commensurate with experience

- Fantastic Working Environment - Fully resourced facility and a friendly, supportive team!

📌 Receptionist (Medical) (Fremantle)
🏢 Starhill Medical Centre
📍 Fremantle