Job Description

Our purpose

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Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

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About the Role

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We are seeking a motivated and technically capable Site Reliability Engineerto help maintain, and continuously improve the reliability, scalability, security, and performance of our enterprise platforms.

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You will work across cloud technologies, infrastructure automation, observability, security, and operational processes to ensure services remain resilient and available. This role requires a solid operational mindset, a passion for automation, and the ability to troubleshoot complex technical issues across hybrid and cloud environments.

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To be successful in this role, you must be have full working rights (Citizen, Permanent Resident or Visa Holder), no sponsorships provided and able to get a National Police Check clearance.

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What you'll do

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- Reliability Engineering/n

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- Implement, and maintain highly available and resilient infrastructure.

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- Drive continuous service improvements through performance analysis and operational metrics.

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- Support disaster recovery planning including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)

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- Observability & Monitoring/n

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- Develop and maintain monitoring, logging, and alerting solutions.

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- Proactively identify reliability risks before they impact services.

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- Analyse system performance and capacity trends.

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- Create operational dashboards that provide actionable insights.

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- Incident Response & Problem Management/n

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- Participate in and support on-call rotations.

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- Lead troubleshooting and resolution of production incidents and service outages.

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- Develop and maintain incident response runbooks and playbooks.

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- Conduct blameless post-incident reviews and drive corrective actions.

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- Automation & Dev SecOps/n

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- Implement and maintain Infrastructure as Code (IaC) solutions.

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- Automate operational tasks, deployments, and service recovery processes.

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- Embed security controls throughout the technology lifecycle using Dev SecOps principles.

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- Contribute to CI/CD pipeline development and optimisation.

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- Cloud & Platform Engineering/n

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- Support cloud environments across Azure, AWS and Google Cloud Platform.

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- Assist with cloud architecture, governance, landing zones, and platform standardisation.

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- Support containerised workloads using Docker and Kubernetes.

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- Collaborate with engineering and security teams to improve platform reliability and performance.

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What you'll bring

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- Technical Experience/n





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- 5+ years in Infrastructure, Cloud Engineering, Platform Engineering, Systems Engineering, or Site Reliability Engineering roles.

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- Experience supporting enterprise cloud platforms including:

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- Microsoft Azure

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- Amazon Web Services (AWS)

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- Google Cloud Platform (GCP)

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- Experience administering/n

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- Active Directory

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- Microsoft Entra ID

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- Microsoft Intune

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- Google Workspace

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- Strong understanding of virtualisation technologies.

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- Experience with cloud landing zones and platform governance.

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- Familiarity with containerisation technologies such as Docker and Kubernetes.

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- Reliability & Operations/n

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- Experience implementing monitoring, logging and alerting solutions.

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- Understanding of SLIs, SLOs and Error Budgets.

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- Experience supporting high-availability environments.

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- Knowledge of incident management and problem management practices.

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- Understanding of business continuity, disaster recovery, RTO and RPO requirements.

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- Security & Governance/n

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- Familiarity with:

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- Infrastructure as Code (IaC)

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- Dev SecOps practices

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- Zero Trust security principles

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- Security and governance frameworks

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- Frameworks & Standards/n

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- Working knowledge of:

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- NIST Cybersecurity Framework

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- ITIL

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- COBIT

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- ISO 27001

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📌 Site Reliability Engineer (Adelaide)
🏢 Datacom
📍 Adelaide