People & Culture Manager

At FOCUS Connect, our vision is “A future where every person belongs and thrives.”

For over 42 years, we have partnered with individuals, families and communities across South Western Sydney to build confidence, strengthen connections and enable people to live with dignity, respect and choice.

Our values — Connection, Inclusion and Creativity — guide how we work, lead and support one another.

FOCUS Connect is growing and evolving. Having the right people, with the right capability, in the right roles is critical to our continued success.

Outstanding services start with great people — and that’s where you come in.

About the role

You will lead and deliver across:

This is not a purely strategic or advisory HR role. You will lead and personally deliver People & Culture across the organisation, with a strong focus on:

- Talent acquisition – staff & volunteers – Lead hands-on, end-to-end recruitment, proactive sourcing and talent pipelines to build the workforce needed for our growth.
- Learning & development – Identify capability needs, develop practical learning solutions and personally facilitate training and workshops for staff, volunteers and leaders.
- Onboarding & employee experience – Strengthen induction, onboarding, probation, engagement and retention.
- Capability & performance – Coach managers to build capability, recognise great performance and confidently address underperformance.
- People & culture – Continue embedding our Values and Behaviours and strengthen a connected, accountable and high-performing culture.
- Employee relations & compliance – Provide practical advice and maintain contemporary,



compliant and audit-ready people practices.
- Workforce planning, WHS & wellbeing – Partner with leaders to support workforce sustainability, safety and wellbeing.

You will lead a small team and work closely with managers and teams across FOCUS Connect.

About you

You are an experienced and passionate P&C; professional who gets energy from making things happen. You can think strategically, but you're equally comfortable recruiting for a vacancy, facilitating a training session, coaching a manager or improving a people process.

Most importantly, you genuinely enjoy finding great people and developing the people already within the organisation.

You bring:

- 5+ years’ HR/People & Culture experience, preferably within Home Care, Aged Care, Community Services or a similar service-based or regulated environment.
- Strong hands-on recruitment and talent acquisition experience
- Demonstrated training, facilitation and workforce development capability
- Strong knowledge of Australian employment legislation and modern awards (SCHADS highly regarded)
- Experience across ER, performance, workers’ compensation, onboarding and compliance
- A relevant HR/IR/Business qualification.

Above all, you are approachable, practical and action-oriented, and want to make a tangible difference for our people, the clients and communities we serve, and our organisation.

Apply via SEEK with your resume and a short cover letter telling us why this role speaks to you.

FOCUS Connect is an inclusive employer and welcomes applications from people of all backgrounds.

Thank you for your interest. Due to the volume of applications, only shortlisted candidates will be contacted.

📌 People & Culture Manager (Campbelltown)
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