We are looking for a warm, reliable and professional Receptionist to join our small physiotherapy clinic.
This is a outstanding opportunity for someone who enjoys working with people, is organised and takes pride in creating a welcoming experience for patients. You will be an significant part of our team and the first point of contact for many of our patients.
About the role
Your day-to-day responsibilities will include:
Welcoming patients and providing friendly, professional customer service
Answering phone calls and responding to emails and enquiries
Booking, changing and confirming appointments
Managing patient payments and health fund claims
Processing referrals and maintaining accurate patient information
Supporting the physiotherapists with day-to-day administration
Keeping reception and the clinic organised and presentable
Following clinic procedures and maintaining patient confidentiality
Assisting with general administrative tasks as required
About you
We are looking for someone who is:
Friendly, approachable and confident speaking with people
Professional and respectful at all times
Reliable, punctual and well organised
Comfortable using computers and learning new software
Able to multitask while remaining calm and attentive
A good communicator with a positive attitude
Able to work independently but also enjoys being part of a small team
Respectful of patient privacy and understands the importance of confidentiality
Someone who takes initiative and is willing to learn
Previous medical or physiotherapy reception experience is an advantage, but not essential. We are happy to train the right person who has the right attitude and willingness to learn.
Why join us?
We are a small, friendly physiotherapy practice where people matter. You will work closely with our physiotherapists and reception team in a supportive environment where your contribution is valued.
If you are someone who enjoys helping people, likes being organised and would love to be part of a friendly healthcare team, we would love to hear from you.
To apply: Please send your resume and a brief introduction telling us a little about yourself and why you would be a good fit for our clinic.