The Opportunity

Build solid customer relationships while delivering timely and accurate repair solutions.

Komatsu is seeking a motivated and customer-focused USC Specialist to join our team. In this role, you will be responsible for preparing and managing quotations for USC and KE component repairs, working closely with customers, procurement, workshop teams, and sales stakeholders to ensure fast turnaround times and an exceptional customer experience.

This is an excellent opportunity for someone with robust administration, coordination, or quoting experience who enjoys working in a fast-paced environment and collaborating across multiple teams.

What You'll Do
Prepare accurate and timely quotations for USC and KE component repairs.
Manage quotations within agreed service level timeframes and ensure customer expectations are met.




Analyse workflow challenges and identify opportunities to improve quote turnaround times and team performance.
Build and maintain strong customer relationships through proactive communication and qualified service.
Work closely with Procurement to obtain vendor pricing and expedite quote requests.
Create repair quotations for component and workshop service cases.
Partner with the Reman Sales team to improve quote approval turnaround times and customer outcomes.
Coordinate with internal stakeholders to ensure quotes are accurate, complete, and aligned with customer requirements.
Support customers during inspections of replacement components and provide ongoing updates throughout the repair process.

📌 Usc Specialist Welshpool
🏢 Komatsu Australia
📍 Welshpool