Must Have Skills
Provide End-to-End Test Setting consultation throughout the Testing phases.
Test Workplace Management Strategy creation along with Client Stakeholders.
Test environment landscape mapping; health-check setup and monitoring.
Enterprise Release coordination and tracking.
Triage and resolution support for Incident, Problem and Service Requests.
Extensive experience on one of the ITSM process and associated ticketing tools (ServiceNow, JIRA, etc.)
ITIL certification is preferred.

Nice To Have Skills
Provide End-to-End Test Environment consultation throughout the Testing phases.
Test Environment Management Strategy creation along with Client Stakeholders.
Test environment landscape mapping; health-check setup and monitoring.
Enterprise Release coordination and tracking.
Triage and resolution support for Incident, Problem and Service Requests.
Extensive experience on one of the ITSM process and associated ticketing tools (ServiceNow, JIRA, etc.)
ITIL certification is preferred.

Detailed Job Description




Provide End-to-End Test Environment consultation throughout the Testing phases.
Test Environment Management Strategy creation along with Client Stakeholders.
Test workplace landscape mapping; health-check setup and monitoring.
Enterprise Release coordination and tracking.
Triage and resolution support for Incident, Problem and Service Requests.
Extensive experience on one of the ITSM process and associated ticketing tools (ServiceNow, JIRA, etc.)
ITIL certification is preferred.

Minimum Years Of Experience –8 Years

Certifications Needed: Good to have ITIL certification

Top 3 responsibilities you would expect the Subcon to shoulder and execute
Provide End-to-End Test Environment consultation throughout the Testing phases.
Test Environment Management Strategy creation along with Client Stakeholders.
Test environment landscape mapping; health-check setup and monitoring.
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📌 Senior Consultant City Of Sydney
🏢 Xpt Software Australia
📍 City of Sydney