TPG Telecom Limited is seeking a skilled customer experience qualified to manage escalated cases and resolve complex customer issues, collaborating with care agents and other departments.
You will focus on supporting vulnerable customers, identifying needs, and delivering on-the-spot solutions while upholding accessibility and trauma-informed practices.
Join a flexible hybrid team and help drive inclusive service with ongoing learning prospects and employee advantages.
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📌 Customer Experience & Escalations Specialist Sydney
🏢 Tpg Telecom
📍 Sydney
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