JAX Tyres & Auto Newcastle is searching for a results-driven Service Advisor or qualified mechanic looking to come off the tools, who thrives in a high-volume, fast-paced automotive workplace.

This is a frontline sales rolewhere your ability to convert enquiries, upsell services, and maximise every customer interactiondirectly impacts your success. You’ll be the trusted expert customers rely on — and the driving force behind workshop revenue.

If you love closing deals, hitting targets, and delivering standout customer experiences, this role is built for you.

What You’ll Be Doing
Convert walk-ins and phone enquiriesinto confirmed bookings and sales
Upsell tyres, servicing packages, alignments, brakes, and preventative maintenance
Identify opportunities to increase average sale valueon every job
Manage bookings and control job flowto maximise workshop efficiency
Keep customers informed and confident throughout the service process
Build repeat business and customer loyaltythrough proactive follow-ups
Work closely with technicians to sell required and recommended repairs
Process payments and maintain accurate sales and job records
Contribute to a high-performance, sales-focused team culture
Maintain compliance with WHS and operational standards

Who You Are




Strong customer service with a focus to maintaining good relationships
Solid mechanical & tyre knowledge
Certificate 3 in Light Vehicle Automotive (Preferred)
Workflow management of an automotive workshop understanding
Exceptional communication skills, verbal and written
Proven experience in a busy retail environment
Ability to work in a team environment
Available to work Saturdays

What’s In It for You
Staff Lunches
Staff discountsacross tyres, servicing, and mechanical repairs
Transparent career progressionwithin a national automotive brand
Ongoing sales and product training
Supportive leadership with a “performance is recognised” culture

About JAX Tyres & Auto

With 93 stores nationwide, JAX Tyres & Auto is one of Australia’s most trusted automotive brands. We back our people with strong systems, premium products, and real career pathways- giving driven sales professionals the platform to succeed

Take the Driver’s Seat

If you’re motivated by results, rewards, and recognition, and you know how to turn automotive knowledge into sales — this is your next move.

Applicants must be Australian citizens or permanent residents.
J-18808-Ljbffr

📌 Service Advisor New South Wales
🏢 JAX Tyres & Auto
📍 New South Wales