Customer Service Administrator

Join a well‑established healthcare logistics organisation in a key support role within the customer service team. Working behind the scenes, you will be responsible for order processing, customer administration, document management and supporting the wider team to ensure the smooth delivery of services to customers and wholesalers.

This is an excellent chance for an organised administrator who enjoys working in a rapid‑paced environment and takes pride in accuracy and attention to detail.

What's On Offer
12 Month Contract
On‑site parking available
Western Sydney location
Monday to Friday - 08:30 am‑16:30 pm
$70,000 + Super

The Role
Managing customer and wholesaler email enquiries
Obtaining and providing Proof of Delivery (POD) documentation
Reissuing invoices and supporting customer account administration
Reviewing and validating customer documentation, including poison licences
Maintaining accurate records across internal systems
Assisting with reporting, filing and general administrative tasks
Supporting the wider customer service team with overflow administration




Liaising with internal departments to ensure customer requests are actioned
Maintaining high levels of accuracy and compliance across all documentation

About You

To be successful in this role, you will be highly organised, detail‑oriented and enjoy working within a structured administrative environment.
Previous experience in customer service administration, order processing or logistics administration
SAP experience highly regarded
Robust Microsoft Office skills, particularly Excel and Outlook
Excellent written communication skills
Strong organisational and time management skills
A proactive and team‑focused approach
Experience working with documentation, compliance or regulated products will be highly regarded

If you're an experienced administrator who enjoys working behind the scenes to keep operations running smoothly, we'd love to hear from you.

Apply now or contact Megan Crawford at for a confidential discussion.
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📌 Administrator City Of Sydney (Australia)
🏢 Perigon Group
📍 Australia