Job Description

At I-MED we believe in working as a team and delivering high quality healthcare to every patient, every time.

Our clinic in XXX is currently seeking an experienced Medical Receptionist to join the team. The role is a full-time, permanent position working Monday to Friday with 7.6 hour shifts between the core hours of 7:30 am and 5:30 pm. Reporting to the Area Office Supervisor, you will be responsible for providing high-level reception duties and administrative services whilst ensuring the delivery of skilled, caring and friendly services to patients, referrers and other customers.

Working For I-MED Offers You
A collaborative and skilled working environment
Competitive remuneration package with versatile work options
Opportunities for career advancement with I-MED’s continued growth and expansion
Commitment to your health and well-being, including access to an employee assistance program
A range of employee benefits, such as paid parental leave and discounted health insurance
An innovative, respectful and welcoming clinic workplace united in the pursuit of excellence

Key Accountabilities Include




Driving the delivery of high quality reception and contact centre services
Managing appointments to maximise customer service and clinic efficiency
Providing excellent customer service and patient care
Developing and maintaining solid working relationships with patients, referrers, staff and managers

Key Selection Criteria
Previous medical receptionist and call centre experience (highly desirable)
Ability to manage high volume, inbound calls
Demonstrated initiative and willingness to learn
Excellent interpersonal and communication skills
Ability to work autonomously and in a team environment

About Us

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care. Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.
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📌 Medical Receptionist Surry Hills
🏢 I-MED Radiology Network
📍 Surry Hills