Airwallex is seeking a Customer Support Analyst to elevate the customer experience by combining robust communication, analytical thinking, and problem‑solving. You’ll influence how customers perceive Airwallex and partner with cross‑functional teams to scale support.
With a focus on operational excellence, you’ll resolve day‑to‑day issues and identify patterns to improve products and processes. This hands‑on role requires delivering solutions and continuous improvement.
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📌 Fintech Customer Support & Insights Analyst Melbourne (Australia)
🏢 Airwallex
📍 Australia
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