Our client is seeking a qualified and customer-focused Customer Experience Representative to join their growing team on a temporary basis. This is an excellent chance to work with a premium business that supplies high-quality wellness products, providing outstanding after-sales support to customers.

You’ll be the first point of contact for customers, handling inbound enquiries and ensuring every interaction is positive, professional and solutions-focused.

About the Role
Manage a high volume of inbound customer enquiries
Provide exceptional after-sales support and service
Respond to customer enquiries via phone and email
Update customer information within the CRM system
Liaise with internal departments to resolve customer enquiries
Maintain accurate customer records and documentation

About You
Previous experience in a call centre or high-volume customer service role
Exceptional verbal and written communication skills




Experience using CRM systems (HubSpot experience highly regarded)
Strong computer and administration skills
A positive, friendly and professional approach
Excellent attention to detail and the ability to multitask
Quick learner who enjoys working in a fast-paced setting

What’s on Offer
Immediate start
Monday to Friday hours
Friendly and supportive team environment
Modern office facilities on the Central Gold Coast
Ongoing temporary assignment with the potential for longer-term opportunities

If you’re passionate about delivering outstanding customer service and are available to start immediately, we’d love to hear from you. Apply now or contact Hannah at Cranfield Recruitment for a confidential discussion.

📌 Customer Service Representative Gold Coast (Australia)
🏢 Cranfield Group
📍 Australia