Love helping people? Thrive in a fast-paced workplace? Ready to grow your career with one of Australia's leading fintechs?

At Handy Finance, we're on a mission to Make Money Simple. As a four-time Canstar Outstanding Value Personal Loans award winner, we're transforming the way Australians access finance and we're looking for passionate Customer Service professionals to join us on the journey.

If you're someone who enjoys solving problems, creating outstanding customer experiences, and being part of a supportive, high-growth team, we'd love to meet you.

What you’ll do:

As the friendly voice of Handy Finance, you'll play a key role in helping customers every day by:
Providing outstanding support via phone, email, and SMS
Managing inbound and outbound customer enquiries with professionalism and empathy
Preparing and maintaining accurate data for loan settlements
Assisting customers with day-to-day account and administrative enquiries
Understanding customer needs and delivering positive outcomes quickly
Working closely with internal teams to ensure a seamless customer experience

Every interaction is an opportunity to make a positive impact.

What you’ll bring:





You'll be a great fit if you have:
At least 1 year of customer service experience
Excellent verbal and written communication skills
A positive, friendly, and customer-first attitude
Solid listening and problem-solving abilities
Good computer skills, including Microsoft Office
The ability to thrive in a rapid-paced, team-focused environment
Full Australian working rights

What we’ll offer: We're more than just another finance company. we're building something exciting.

Here's what you can expect:
Career progression in one of Australia's fastest-growing fintech businesses
A collaborative, supportive, and energetic team culture
Competitive salary and full-time permanent employment
Modern office located in the heart of Adelaide CBD
The prospect to make a real impact as our business continues to grow

Ready to Make a Difference? If you're passionate about helping people and want to build your career with a company that's changing the future of consumer finance, we'd love to hear from you.

Join Handy Finance and help us Make Money Simple. Apply today!

📌 Customer Service Officer Adelaide
🏢 Handy Finance
📍 Adelaide