About Bespoke Nannies Co.

Bespoke Nannies Co. is an Australian-based recruitment agency connecting families and organisations with trusted household and support professionals.

All specialists undergo an extensive screening and vetting process to ensure they are suitably qualified and the right match for each family, child and client.

About the Role

We are seeking a highly organised and reliable Agency Coordinator to manage the day-to-day operations of our agency sector.

Your responsibilities will include
Corresponding with case managers and responding to booking requests
Booking suitable support workers from our existing pool
Advertising available roles and coordinating worker availability
Confirming booking details with case managers and support workers
Creating and issuing invoices
Maintaining accurate records and booking information
Managing multiple requests, conversations and administrative tasks at once
Resolving last-minute changes and ensuring shifts are successfully filled

This is a quick-paced role where you will often be coordinating case managers, support workers, bookings and invoicing simultaneously. You must be able to remain calm under pressure,



work efficiently and be fully committed and responsive throughout your scheduled working hours.

Hours

This is a permanent part-time, work-from-home position.

Regular hours

Monday to Friday, 1:30 pm to 6:00 pm

Approximately 22.5 hours per week The successful applicant must also have full availability between 9:00 am and 5:30 pm during February 2027 to provide additional operational support.

About You To be successful in this role, you will need:
Excellent written and verbal communication skills
Strong organisation and time-management abilities
Confidence managing multiple priorities at once
The ability to work independently from home
A skilled and friendly communication style
Strong attention to detail
Reliability and responsiveness during working hours
Confidence using email, invoicing systems, spreadsheets and messaging platforms
The ability to handle a busy, fast-moving workload without becoming overwhelmed

Previous experience in administration, rostering, recruitment, disability services, support coordination or customer service would be highly regarded.

Commencement The preferred commencement date is late August 2026.

📌 Agent Booking & Operations Coordinator Perth (Australia)
🏢 Bespoke Nannies
📍 Australia