We are looking for a Business Analyst to join a close-knit, highly regarded software development and implementation business that has built a genuine market-leading position across the Australian and New Zealand dealership sector. This is a hands-on BA role where you will own the full requirements lifecycle across current features, change requests, and system updates, working closely with project managers, developers, and directly with clients.

Working across multiple concurrent projects, you will be the bridge between customers and the development team, translating complex business needs into clear, high-quality software solutions. The product suite is an integrated software platform covering interconnected functions across sales, service, parts, accounting and CRM. You will need to understand how these systems connect and depend on each other, as this sits at the core of how you will work day to day.
Type: Permanent
Location: NSW, 2127 (3 days in office)
Rate/Salary: Upto $150k + super

Requirements:
5+ years experience as a Business Analyst within software development settings
Solid understanding of integrated software platforms or ERP-style systems, and how interconnected modules across sales, service, finance and operations work together




Solid working knowledge of Agile delivery
Experience working on customer-facing or external client projects
Excellent stakeholder engagement and facilitation skills
Ability to manage multiple workstreams concurrently
Strong written and verbal communication with the ability to translate complex requirements clearly

Responsibilities:
Lead discovery, analysis and requirements definition across multiple projects simultaneously
Translate business needs into user stories, functional specifications, process models and acceptance criteria
Facilitate workshops and design sessions with clients and internal stakeholders
Manage scope, dependencies and expectations throughout delivery
Support Agile delivery activities including backlog refinement, sprint planning and reviews
Provide clear requirements guidance during development and UAT phases
Maintain high-quality documentation standards across all artefacts

Benefits:
Hybrid working arrangement
Tight-knit, high-performing team
Direct visibility over what you deliver and how it shapes the product
Stable, growing business with a clear market position
Genuine variety across projects and deliverables

📌 Business Analyst Sydney
🏢 Launch Group
📍 Sydney