Administration Coordinator

Certification Programs & Committee Support

Balwyn, Melbourne | Hybrid | Full-Time Permanent

$80k Super

About the client

Our client is a well-established, member-based skilled association supporting professional members within the Sustainability sector across Australia and Current Zealand, from students through to senior certified professionals. The organisation operates a nationally recognised certification program that upholds professional standards and provides assurance to government, industry, and the community. Known for its collaborative, respectful culture, this not-for-profit organisation offers a stable and clearly structured working environment.

About the role

As Administration Coordinator, you will play a pivotal role in the organisation's flagship certification scheme, ensuring applications are processed accurately, consistently and on time. Just as importantly, you will be the primary point of contact for a group of dedicated volunteer committee members, genuinely guiding and supporting them through their responsibilities rather than simply providing secretariat support. This is a process-driven, execution-focused position, well suited to someone who takes pride in accuracy and reliability and who is confident building trusted relationships.

Duties




Review and process certification applications end to end, ensuring accuracy and completeness.
Act as the primary point of contact for volunteer committee members, building strong, trusted working relationships and guiding them through their responsibilities.
Schedule committee meetings, prepare agendas and papers, and take accurate minutes.
Maintain accurate database records and produce management and statistical reports.
Support continuous improvement, including the transition to a new membership management platform.

Requirements
At least three years' experience in structured office administration or a similar role.
Exceptional attention to detail and the ability to follow established procedures precisely, with minimal supervision.
Genuinely enjoys working with, and guiding, volunteers, particularly in a committee setting.
Comfortable using CRM or database systems and the MS Office suite.
Strong minute-taking ability and clear, skilled written communication.
Self-motivated with a steady, methodical approach and sound judgement on when to escalate.
Experience in a membership, certification, education or regulated not-for-profit environment is advantageous.

📌 Administrative Coordinator Melbourne
🏢 Cox Purtell Staffing Services
📍 Melbourne