Bega Group in Melbourne is seeking an experienced Capability Coach to elevate the performance of Customer Service Consultants across our contact centre. You will design and deliver training programs, manage onboarding, and continuously enhance learning materials to meet key performance metrics.
The role requires collaboration with stakeholders, robust facilitation skills, and a practical, learner-centred approach grounded in adult learning principles. Versatile working options are available.
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📌 Customer Service Capability & Onboarding Coach Melbourne
🏢 Bega Group
📍 Melbourne
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