IT Support Officer

IT SUPPORT OFFICER I VIC STATE GOVERNMENT I 9 MONTHS CONTRACT OPPORTUNITY I ATTRACTIVE RATES

Your new company An exciting role within a prominent Victorian State Government Department whose responsibilities and work have a positive impact on the quality of life for all Victorian Citizens.

Be a part of an organisational culture that upholds values like Respect, Accountability, Collaboration and Innovation

Your recent role

You will primarily be responsible Providing level 1 desktop support.

You will bring a level of passion for assisting and guiding people through their IT problems as well as problem solving their queries.

You will play an important role as part of representing the IT at the local level focusing on end user computing priorities.

What you'll need to succeed
To be successful in this role, you should possess demonstrated experience in Level 1 Desktop Support
Have experience with Microsoft 365, Teams Telephony, Mobile Device Management, Domino Lotus Notes, Adobe Acrobat, Windows 10, Multifunction Devices with Follow Me Print and Case Management Systems preferable




Managing New Starters with IT Hardware provisioning and performing IT Inductions and Compiling IT User Guides & Process Documentation
Performing IT Asset Management of desktop hardware, mobile devices, SIM cards & peripherals
Support & troubleshoot audio visual equipment including ensuring that rooms for Conferences are set up correctly with the audio visual equipment before use
Raise IT requests with our external IT provider for account creation, following up tickets and ensuring quality assurance checks on new devices
Asset management power chargers and head sets mobile phones and sim cards spreadsheet creation and monitoring for assets
Experience with Crestron hardware preferable

What you'll get in return In return for your dedication and hard work, you'll be rewarded with :
The chance to work for a successful, global company that values and respects their team
A fun cooperative and agile work culture that rewards innovation
Long-term career opportunities
A chance to be part of engaging projects to challenge your inner tech genius

📌 It Support Officer Sydney
🏢 Arsenault
📍 Sydney