Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage, but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.

The Role

As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.
Support Boutique Management and wider team in achieving sales targets
Ensure highest level of service standards at all times using the OMEGA sales ceremony
Assist in developing and maintaining the client and VIP database
Perform daily security stock counts
Be responsible for organisation, refill, and storage of back up stock, visual merchandising material, product packaging, instruction booklets and warranties
Develop own comprehensive OMEGA brand and product knowledge
Assist in ensuring the boutique is kept clean and maintained




Actively participate in training sessions and keeping up to date with E-learning modules

Skills & Experience
Minimum 2 years retail or hospitality experience in the luxury sector preferred
Highly developed and proven customer service and client relationship skills
Excellent organisational skills
Excellent oral and written communication skills
Team player
Energy, drive and enthusiasm
Impeccable grooming and presentation
Full and adaptable availability
Luxury watch industry knowledge and experience an advantage
Collaborative and supportive culture
Generous employee discount across all Swatch Group brands
Employee referral program with the chance to earn a cash reward
Access to our Employee Assistance Program
Novated leasing opportunities for electric vehicles
Extensive professional Learning and Development program
Chance to earn incentives on top of your base salary
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📌 Omega Client Advisor Chatswood Chase City Of Sydney
🏢 Lumesse
📍 City of Sydney