What you’ll do
Greet and assist students at reception, in person, by phone and email
Handle enrolments, student records and database entry (e.g. aXcelerate/VETtrak)
Support students with course questions, timetables, USI and payment queries
Assist trainers with classroom setup, resources and attendance
General admin: filing, ordering supplies, keeping the campus organised
Escalate student welfare or academic concerns to the right staff member

About you
Previous admin, reception or customer service experience (education sector a plus)
Warm, patient manner — you enjoy helping people
Robust written and verbal English; confident with Microsoft Office
Organised and able to juggle a busy front desk
Available Tuesday to Saturday and willing to work across both campuses
(Second language such as Arabic,



Hindi or Punjabi highly regarded)
Working with Children Check (or willing to obtain)

What we offer
Sunday and Monday off — beat the weekday commute
Supportive team and genuine training on our systems
Career development / study prospects

How to apply

Click Apply and send your resume with a short cover letter telling us why this role suits you. Applicants must have full working rights in Australia.

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📌 Student Support & Administration Officer City Of Blacktown
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