Job Description
* Attend field breakdowns and repair crane in a timely manner
* Maintaining service reports and submit these in a timely manner upon completion of repair
* Provide feedback on component failure
* Analyze and troubleshoot warranty problems when beyond the scope of the distributor or customer
* Interact with Manitowoc Crane Group based personnel on matters pertaining to service materials, product requirements, availability, and code compliance
* Plans & coordinates activities concerned with investigating and resolving customer reports of technical problems by utilizing applicable processes to eliminate future operational or service difficulties
* Analyzes reports of technical problems to determine trends affecting future design, production,



service and maintenance processes and recommends modifications to eliminate future problems
* Other areas of responsibility as assigned
About the Candidate
* Technical service & support related working experience preferably in the crane industry or heavy equipment industry.
* An Engineering degree in either mechanical, hydraulics or electrical engineering preferred, or equivalent trade experience and skills maybe considered.
* Ability to read and work with electronic and hydraulic schematics.
* Possess solid analytical skills in the evaluation of reports of technical issues, research findings, and/or output of a system/process etc.

📌 Apprentice (Sydney)
🏢 The Manitowoc
📍 Sydney