Our group of companies,Sarelle Homes and Granny Flat Solutions, are a multi-award-winning family-owned companies based in Waitara, Sydney's North.
We are looking for a Part-time Receptionist who can also handle Customer Service functions to help the most important people in our business, our customers!
This is a part-time role, 3 days per week, preferably one of those days being a Satuday if required.
The role requires someone who loves to help, is comfortable speaking on the phone and working alongside our successful sales team.
Why You'll Love Working With Us
Outstanding team culture -supportive, fun, and genuinely collaborative.
Multi-award-winning company - recognised 10 years in a row for excellence.
Australia's largest and most trusted granny flat builder.
Real career growth - structured development, internal promotions, and cross-team opportunities.
Strong leadership - direct access to the owners and senior decision-makers.
Reward & recognition programs - monthly and annual awards, peer recognition, and performance bonuses.
Job stability - industry-leading systems, robust pipeline of work, and long-term vision.
ISO certified - quality, safety, environment, and processes you can trust.
Community impact - through our charity, the Granny Flat Foundation, and local community support.
You will be responsible for the customer's journey from the initial enquiry through to Sales which includes:




Answering telephone calls promptly and attending to Walk-ins to our Showroom
Answering or referring enquiries about our business operations and services
Carrying out clerical support tasks such as organising meetings, preparing presentations, collating data
Organising team social functions, inc.
Christmas Party and Conferences
All general Admin tasks - copying, scanning, maintaining stationary, managing the post (inbound and outbound) and routing correspondence/documentation
The ideal candidate will be able to support whole team, including the Customer Service team with:
Managing new leads and enquiries via phone and email
Recommending the right product to our customers
Updating our CRM with customer notes, additional information and data to assist our teams
Analyse and collect customer data to prepare reports
Finding solutions for our customer's needs
Providing support to the sales team with duties such as calendar management and customer follow ups
The skills we are looking for:
Being able to consistently develop your knowledge on products, services, and processes
Open and honest communication both on the phone and via email
Proven time, organisational and prioritising skills
A team player who is comfortable working autonomously
A problem solver who loves to help customers
#J-*****-Ljbffr

📌 Receptionist - Part Time (New South Wales)
🏢 Granny Flat Solutions
📍 New South Wales