One of Australia's most prestigious law firms is seeking a high-calibreClient Relationship Managerto join its Sydney-based team.
Sitting at the intersection of client strategy, sector leadership and cross-practice collaboration, this role offers a unique opportunity to shape and drive relationship programs for a portfolio of the firm's most important clients.
You will also lead theFinancial Services sector program, working closely with senior partners, the CMO, Head of BD, and a national BD & marketing team.
This is a key hire within a progressive, high-performing environment known for innovation, cultural ambition and commercial results.
Sydney | Job ID: ******
Key Responsibilities
Strategic Client Relationship Management
Manage a small portfolio of high priority clients, including strategy development, relationship mapping, client-team coordination, and reporting.
Partner with senior lawyers to deepen cross-practice engagement, identify opportunities, and embed account-level planning.
Own client listening initiatives (formal and informal), using feedback to inform strategy and service improvement.
Track and report on relationship metrics – meetings, referrals, feedback outcomes – and share insights across the business.
Leverage AI tools and data analytics to surface client trends, map white-space opportunities, and drive proactive engagement.
Financial Services Sector Leadership
Develop and execute the firm's Financial Services sector strategy in collaboration with sector partners.
Shape client targeting, thought leadership, market positioning, events, and sponsorship plans.




Maintain visibility across pipeline activity and coordinate sector meetings and internal reporting.
Work with BD and Comms teams to elevate the firm's reputation in Financial Services across media, content, and digital.
Lead continuous improvement efforts for how the firm engages, measures and evolves its approach to sector work.
What We're Looking For
8+ years in a senior BD, client, or account management role within professional services (legal sector preferred but not essential).
Proven experience managing high-value client programs with measurable results.
Commercial acumen and sector understanding, particularly across Financial Services or similar regulated industries.
Gravitas and EQ – able to influence senior stakeholders and drive collaboration in complex environments.
Hands-on, strategic operator who enjoys both relationship-building and the systems/structure needed to make client programs succeed.
Solid project management skills, with the ability to juggle competing priorities and keep momentum across client and sector streams.
Proficiency with CRM and analytics tools (Salesforce, InterAction, Nexl, etc.) is highly regarded.
Why This Role?
This is a strategic relationship position with:
True client ownership.
Sector responsibility.
Exposure to firm leadership and a firm-wide impact.
A culture that welcomes innovation, data thinking and people who push for better.
Whether you're looking to step up from a client-facing very Senior Adviser role, or bring your experience in an established manager level capacity from another firm or Big 4 environment, this role offers bothplatform and progression.
#J-*****-Ljbffr

📌 Client Relationship Manager (New South Wales)
🏢 Dalton Handley
📍 New South Wales