Field Service Technician (Mildura / Riverland)
Location:Mildura (VIC), Riverland (SA) & Adelaide Metro Areas
Join a Growing Team Supporting Australia's Food & Packaging Industry
We are seeking an experienced and motivated Field Service Technician to service customers throughout the Mildura, Riverland and Adelaide regions.
This is an exciting opportunity for a trade-qualified technician who enjoys variety, problem-solving, and working directly with customers across the food processing and packaging sectors.
This role is ideal for someone who can combine strong technical capability with excellent customer service — a technician who not only fixes equipment, but also builds confidence, communicates clearly, and represents the business professionally on every site visit.
About the Role
Installation, servicing and maintenance of industrial equipment
Diagnosing and repairing mechanical and electrical faults
Preventative and breakdown maintenance
Providing technical support and customer service on-site
Building and maintaining positive relationships with customers and site personnel
Ensuring customers are kept informed of service outcomes, maintenance recommendations and equipment performance
Completing service reports and maintenance documentation accurately and professionally
Working independently across multiple customer sites
Representing the company in a professional and customer-focused manner at all times
Customer Service Focus
Develop strong working relationships with customers, operators, maintenance teams and production personnel




Understand customer operational requirements and provide practical, outcome-focused solutions
Respond professionally and positively to customer enquiries, concerns and service requirements
Explain technical issues, repairs and recommendations in a clear and customer-friendly way
Identify opportunities to improve equipment reliability, reduce downtime and improve customer outcomes
Provide timely updates regarding repairs, maintenance activities, parts requirements and recommended next steps
Skills & Experience
Strong mechanical and/or electrical experience
Trade qualification (Certificate III) in one of the following:
Maintenance Fitting
Mechanical Fitting
Electrical Trade
Related industrial trade
Ability to fault-find and troubleshoot equipment
Strong communication and customer service skills
Ability to explain technical issues and solutions clearly to customers
A proactive approach to customer support and problem resolution
Current driver's licence
Ability to travel within the service region
Highly Regarded Experience
Previous experience within any of the following industries will be advantageous:
Fruit packing and processing facilities
Industrial automation and production equipment
What's on Offer?
Competitive salary package of $87,000 – $95,000 + Super
Company vehicle and tools provided (if applicable)
Work across a diverse customer base and technologies
Ongoing training and career development
Secure, long-term employment with a growing business
Regional and metropolitan coverage across Victoria and South Australia
#J-*****-Ljbffr

📌 Field Service Technician (Mildura / Riverland)
🏢 Sawyer Sourcing
📍 Mildura