We are currently seeking a hands-on, reliable Service Technician with an Electrical License and experience (preferably) in the pumps industry to join our growing team.
If you thrive on fieldwork, enjoy solving technical challenges, and are motivated by variety in your workday, we'd love to hear from you.
All Purpose Pumps is medium-sized privately-owned company of approx.
150 team members, and has been operating since ****.
With a passion for quality pump solutions and systems, we partner with plumbers, fire sprinkler contractors, builders, building managers, and consultants across a variety of industries.
All Purpose Pumps (APP) has dedicated modern offices and manufacturing facilities in both Hoppers Crossing and Corio, Victoria.
This is a permanent, full time (40 hours per week) ongoing role with RDOs and regular overtime and competitive pay based on experience.
Our On-Road Service Team provides vital superior technical support and maintenance services to our clients.
As the face-to-face portion of the broader Service team, an average day includes liaising with stakeholders (including APP team members), travelling to sites, conducting hands-on investigations (triage, diagnose and repair), and representing APP across our customer sites.
We work across a broad range of pumping systems and in a variety of working environments.
Our dynamic, and highly-skilled Service team is made up of technicians with varying areas of expertise and specialism who work collaboratively to deliver the best possible client, and end-customer experience.
About you
A Grade Electrician License (highly desirable)
Knowledge of electrical, mechanical, and hydraulic systems highly regarded
Experience working in confined spaces and around wastewater highly regarded
Sound fault-finding and problem-solving skills




Ability to read and interpret technical schematics and manuals
Confined Space certification and White Card (desirable)
Physically fit and safety-conscious
Highly developed communication skills, professional attitude and great personal presentation
Valid Australian driver's license (current and active).
Willing to complete a National Police Check and Working with Children Check.
Ability to work independently and as part of a collaborative, solutions‐focussed team
Strong Customer Focus and awareness of the importance of representing APP as a united team with the ultimate goal of an excellent customer experience front of mind
About the Role
This is a field-based role involving the installation, maintenance, and repair of pump systems, including:
Booster and hydraulic pump systems
Under-sink and wastewater units
Sewage and stormwater pumps
Fire pump systems and more
You'll regularly attend commercial, residential, and industrial sites, often working in pump pits, grease traps, confined spaces, and wastewater treatment areas.
Key Responsibilities
Manage all on-site installation, repair, maintenance, and test-tasks as required - in line with all relevant safety and national standards
Provide excellent customer service support during field visits while always maintaining professionalism
Carry out work including fault finding, including Diagnosing errors or technical problems and determine proper solutions
Conduct commissioning, warranties,



repair, and breakdown jobs including testing
Understand (and pre-empt) customer requirements and make appropriate recommendations/briefings
Ensure that all required repairs are completed efficiently and cost effectively, and that all repairs are documented in detail
Maintain accurate reporting and documentation on all jobs in CRM
Coordinate and collaborate with office support staff to ensure that customer needs are met
Perform preventative maintenance and emergency callouts
Ensure compliance with safety and operational standards
Complete accurate service reports, checklists, and documentation
What we offer
A team-oriented, teamwork-oriented environment
Support from, and timely communication from the backend team
Tools to perform your job including phone, vehicle and tool kit
Comprehensive Training and Upskilling Opportunities
RDO and additional Birthday Leave
Social Events and Engagement programs to support a feeling of connection to the broader APP team and our collective vision and values
Further Information
Applicants who are shortlisted will receive a call from our team to briefly discuss their application
Interviews will be conducted face-to-face at our Hoppers Cross Office for those shortlisted for interview
All applicants will be required to provide, or obtain a valid Police Check, Working with Children Check, copies of their trade qualifications and certificates/licences, and must have Full Australian Working Rights
Any offers of employment will be conditional on the successful completion of a pre-employment medical assessment, including drug & alcohol screening
ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED
Talent/recruitment agency involvement is not required.
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📌 Service Technician - Electrician (Melbourne)
🏢 All Purpose Pumps
📍 Melbourne