People First Bank is seeking a Customer Assist Officer to join our team in a hybrid role, based out of Toowoomba or Brisbane head offices.
You will support customers facing financial difficulty, negotiate sustainable payment arrangements, and process hardship applications to reach the best outcomes for customers and the bank.
You'll collaborate across teams, interpret legislative requirements, and focus on service quality and continuous improvement while delivering empathetic and explicit
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📌 Bank Customer Assist & Hardship Solutions Specialist (Queensland)
🏢 People First Bank
📍 Queensland
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