3 years previous sales support experience.
Act as subject matter expert in financial systems/processes (product, pricing, access, troubleshooting, credit policy).
Must have Australian working rights (citizen or PR).
AI Job Summary
3 years previous sales support experience.
Act as subject matter expert in financial systems/processes (product, pricing, access, troubleshooting, credit policy).
Must have Australian working rights (citizen or PR).
Role Type
Permanent
Full-time
Associate
We're looking for a Sales Specialist to provide support to Business Development Managers, acting as a subject matter expert in Metro's systems and processes.
You'll ensure seamless coordination, effective communication, and be a trusted partner to both internal teams and external stakeholders.
Roles and responsibilities
Sales Support
Act as a point of contact for introducers to assist them with enquiries including but limited to; Metro product information, pricing, system access, troubleshooting and Credit Policy guidance
Develop a reputation with introducers as a trusted and reliable partner
Internal Support
Assisting and providing advice to the Client Services team with inquiries they raise with the Sales team.
Helping introducers with back end issues
Managing group email box and determine which department is to action and provide instructions
Business Development
Provide specialist support to BDM's to develop existing relationships with introducers
Provide guidance and support to support the BDM's for enquiries such as risk appetite, policy, troubleshooting etc. and escalating when required
Build relationships with introducers
Assist BDM's with accreditation requests and onboarding and offboarding introducers
Assist with maintaining aggregator and introducer information and ensure compliance documents are held and up to date
How to succeed




This role would suit a team player with a can-do attitude and an ability to work autonomously.
You'll possess excellent verbal and written communication skills, strong organisational ability, excellent customer service and an ability to build rapport and influence stakeholders.
We are looking for someone with the following:
3 years previous sales support experience
Ability to build rapport and develop professional relationships with brokers and excellent customer service skills
Must have Australian working rights (citizen or PR)
Benefits
We offer a robust advantages package to help support your health and financial security, plus you'll enjoy:
Hybrid working model – work 3 days in the office and 2 at home
A culture that promotes growth
Fun, regular social events so you can get to know your coworkers
We Value Your Wellbeing
Metro Finance believes in diversity, equity, and inclusion and offers a safe environment to grow.
Bring your open mind and can-do attitude to help us deliver our award-winning service to clients.
Our culture of continuous improvement gives you opportunities to learn.
We encourage you to take advantage of all career development opportunities across department teams to help build your skills.
About Metro Finance
We offer an alternative to traditional bank funding with a modern approach and mindset.
Our cutting-edge financial products, advanced technology, and local expertise set us apart.
We excel at providing a real human experience for our customers.
In fact, our Sales, Settlements, and Credit teams are all regular CAFBA award winners, our most recent for **** including the prestigious Financier of the Year, Credit Team of the Year and Settlements Team of the Year awards.
We're also proudly "Great Place to Work" certified.
Company Overview
Real people, providing hardworking Australians and businesses with reliable, rewarding service.
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📌 Sales Specialist (New South Wales)
🏢 Employment Hero
📍 New South Wales