BYD Hornsby, proudly a part of Harmony Auto, a BYD flagship store in NSW, is at the forefront of the electric vehicle revolution in Australia.
Harmony Auto is recognised as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige.
Key Responsibilities
Promote and develop dealership maintenance services
Manage customer maintenance appointments
Receive customers and prepare work orders
Coordinate progress of maintenance work
Prepare vehicles for delivery after maintenance
Handle vehicle delivery and return processes
Follow up with customers to ensure satisfaction
Coordinate ordering of special parts
Implement fair and consistent warranty policies
Support pre-delivery inspections and new car handovers
Provide excellent customer service by addressing inquiries and concerns




Resolve customer issues through proactive follow-up
Qualifications
Education: Diploma or higher in Automotive or related field
Training: Knowledge of relevant laws/regulations
Experience
3+ years in automotive repair or related industries
1+ year in customer service
Familiarity with BYD/Toyota operations is advantageous
Skills
Computer proficiency
Strong communication and analytical skills
Valid driver's license
Attitude: Positive, team-oriented, qualified image, resilient under pressure
You must be eligible to work in Australia
Ready to take a giant step in your career?
Interstate Candidates are WELCOME.
#J-*****-Ljbffr

📌 Service Advisor - Byd Hornsby (Sydney)
🏢 BYD Harmony Auto Australia
📍 Sydney