Our client is Australia's largest independent compressed air and power generation provider, with over 200 employees and ten branches nationwide.
In what is likely to be a long-term casual assignment with the potential to go permanent for the right candidate, this opportunity would suit an experienced Service Coordinator who is highly organised, customer-focused, and looking to secure ongoing work with a reputable and growing company.
About the Role
The Service Coordinator is responsible for managing and coordinating service activities to ensure efficient and effective service delivery to customers.
This role involves working closely with service technicians, customers, and internal departments to coordinate maintenance schedules, installations, emergency breakdowns, and ongoing customer support.
This is a fast-paced role that requires strong communication, problem-solving, and organisational skills.
To Be Considered for This Role You Will Need:
A current Driver's Licence and reliable transport
Previous experience in a Service Coordinator, Scheduler, or Administration role
Strong organisational and time management skills
Excellent communication and interpersonal skills
The ability to work collaboratively with internal teams and external customers
Strong attention to detail and problem-solving ability
The ability to remain calm and organised under pressure
Good computer literacy and proficiency with Microsoft Office Suite
Experience using scheduling or service management software is highly regarded




A willingness to learn and work as part of a team
The ability to interview with our client and commence ASAP
Key Duties Include:
Coordinating and scheduling service technicians for routine maintenance, installations, and emergency repairs
Optimising schedules to ensure efficient use of technician time and resources
Facilitating all site entry and mobilisation requirements
Monitoring technician availability and adjusting schedules to accommodate urgent requests and operational changes
Assessing customer service requirements and recommending suitable service plans
Ensuring all costs are allocated to service work orders in a timely manner
Generating invoices following completion of service work
Maintaining and updating relevant databases and service records
Preparing reports on service utilisation, customer outcomes, and operational effectiveness
Liaising with customers to coordinate efficient service delivery and maintain robust relationships
Collaborating with internal departments including Sales and Parts to ensure seamless service delivery
Performing regular customer follow-ups to ensure ongoing satisfaction
The Hours
7:30am - 3:30pm, Monday to Friday
Additional Information
Shortlisted candidates will be required to attend a brief interview with our client.
Please note this role is only open to candidates residing in Australia with full working rights (no work restrictions).
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📌 Service Coordinator (New South Wales)
🏢 Findmea
📍 New South Wales