Talent Corp in Brisbane is seeking a Senior IT Service Centre Agent to deliver high-quality technical support to employees across the Department.
You will be the first point of contact for a broad range of technology requests and provide advanced assistance for more complex issues.
Beyond resolving incidents, you'll coach and mentor team members, improve knowledge resources and contribute to service improvement initiatives, while ensuring responsive remote and in office support across hardware,
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📌 Senior It Service Desk & Knowledge Coach (Queensland)
🏢 Talent
📍 Queensland
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