We're looking for an organised, adaptable and customer-focusedClient Services Officerto join our small and collaborative team.
This is a varied role where you'll coordinate service activities, support our customers and help keep our day-to-day service operations running smoothly.
You'll need to be comfortable working autonomously, using initiative and sound judgement to work through problems, while knowing when to seek input from others.
Priorities can change throughout the day, so you'll enjoy a role where you can adapt, manage competing demands and apply your skills wherever they are most needed.
As part of a small team, your contribution matters.
If you enjoy variety, taking ownership and being someone others can rely on, this could be a outstanding fit.
About the Role
We're looking for an organised, adaptable and customer-focusedClient Services Officerto join our small and collaborative team.
This is a varied role where you'll coordinate service activities, support our customers and help keep our day-to-day service operations running smoothly.
You'll need to be comfortable working autonomously, using initiative and sound judgement to work through problems, while knowing when to seek input from others.
Priorities can change throughout the day, so you'll enjoy a role where you can adapt, manage competing demands and apply your skills wherever they are most needed.
As part of a small team, your contribution matters.
If you enjoy variety, taking ownership and being someone others can rely on, this could be a great fit.
Key Responsibilities
Manage customer communications and service enquiries.




Coordinate servicing of therapeutic equipment.
Assist with furniture service coordination and scheduling.
Maintain accurate customer and service records.
Liaise with customers, service technicians and colleagues to coordinate service activities.
Support reception and incoming telephone enquiries.
Prioritise tasks and respond effectively to changing operational needs.
What We're Looking For
We're looking for someone with a practical, positive approach who takes pride in providing excellent service and getting things done.
You'll bring:
Strong communication and interpersonal skills.
Excellent administrative and organisational skills.
A high level of attention to detail and commitment to customer service.
The ability to prioritise tasks and manage competing demands.
Initiative and sound judgement when working through day‐to‐day problems.
The confidence to work autonomously and take ownership of responsibilities.
Flexibility to adapt and apply your skills where they are most needed.
The ability to pivot when priorities or circumstances change.
A collaborative approach and genuine desire to contribute as part of a small team.
What We Offer
A varied role with the opportunity to take ownership and make a genuine contribution.
A supportive, close‐kint team where your contribution is recognised and valued.
An environment that values initiative, flexibility and practical problem‐solving.
The opportunity to work with an established Australian business making a positive difference to the health, comfort and mobility of its customers.
About Us
For over 50 years,
#J-*****-Ljbffr

📌 Client Services Officer (Queensland)
🏢 Niagara Therapy
📍 Queensland