Paragon is partnering with an established and growing insurance brokerage as they continue to expand their Broking and Claims teams across Australia.
With23 offices nationallyandover 400 employees, this is thelargest Steadfast brokerage in Australia, with ambitious growth plans to double in size over the coming years.
As a result, genuine career progression opportunities are extensive, making this an excellent time to join the business.
The Opportunity
This is a fantastic entry point into the broker-side claims environment for someone looking to build a long-term career within insurance.
Working as part of a supportive and experienced claims team, you will gain exposure to a broad range of claims while developing your technical knowledge and client service skills.
Key responsibilities
Managing a portfolio of domestic motor claims from lodgement through to settlement
Triaging incoming claims and allocating them to the appropriate Claims Executive
Lodging recent claims with insurers
Providing administration and claims support to brokers and the wider claims team
Liaising with clients,



insurers and repairers to ensure claims are managed efficiently and professionally
Maintaining accurate claims records and delivering exceptional customer service
About You
Approximately 12 months' experience in domestic motor claims
Strong communication and relationship-building skills
Excellent organisational skills and attention to detail
A proactive attitude with a willingness to learn and develop
A genuine interest in building a long-term career in insurance claims
What's on Offer?
Hybrid working model (3 days in the office, 2 days from home)
Melbourne CBD office with excellent transport access
Join Australia's largest Steadfast brokerage during an exciting growth phase
Ongoing training, mentoring and development from experienced claims professionals
Clear career pathways intoClaims Executive,Senior Claims Executive, and future opportunities across commercial claims and the wider business
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📌 Motor Claims Assistant (Melbourne)
🏢 Paragon Recruitment Group
📍 Melbourne