Business Support Officer - Amenity Protection
Employment Status:Permanent, Full Time
Days & Hours of Work:Monday to Friday totalling38 hours per week
Market-competitive salary –Band 4:$74,******p.a + 12% superannuation
Location:Corporate Centre in Sandringham, with the flexibility to work from home
About Us:
We are a passionate organisation, connected in our shared goal to be 'sector leading' in all that we do for the community and each other.
Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.
Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion.
Our organisational strategy is made up of three priorities and we consider these in everything we do:
Respect each other
Seek better ways
Work together
Take ownership
We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.
About the Role:
We are seeking a motivated and skilled Business Support Officer to join our Amenity Protection Team.
Reporting to the Team Leader Business Support Amenity Protection, you will be responsible for:
Deliver exceptional customer service in a timely, professional, and customer-focused manner
Provide business support and administrative assistance to teams across the Amenity Protection Department
Process permits, registrations, and renewals accurately and in accordance with relevant legislation,



policies, and procedures
Assist in driving continuous improvement initiatives to enhance operational efficiency and improve outcomes for both internal and external customers
Key Selection Criteria:
To be successful in this role, you will bring the following skills and competencies:
Proven ability to learn and utilise technology-based systems
Sound understanding of general office procedures and practices
Proven ability to operate in a fast-paced regulatory environment
Proficiency in standard procedures and practices
Previous experience with Council's IT software – Authority, would be well-regarded
Mandatory pre-employment requirements:
Be willing to undergo and complete a satisfactory criminal history check
Provide or obtain an employment-based Working with Children check
What we can offer you in return:
A work life/balance through flexible and hybrid working arrangements
Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year
Dedicated Staff Wellbeing programs, events and gym membership discounts




Learning and development opportunities so our people can grow and thrive
A Parkland surrounded office that is only short 500m stroll to the beach
Free onsite staff parking plus hybrid vehicles that employees can book for work related travel
If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.
Please note -Shortlisting will commence prior to the closing date, so we encourage you to submit your application as soon as possible.
If you would like to learn more about this opportunity or have any questions, please contact Stella Iakovis, Team Leader Business Support Amenity Protection on ************ or via email ******
Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.
Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.
We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.
We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.
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📌 Business Support Officer - Amenity Protection (Melbourne)
🏢 Bayside City Council
📍 Melbourne