Metro Hyundai, part of the trusted Norris Motor Group, is seeking a customer-focused and motivatedService Advisorto join our growing team in Brisbane.
With over 10 years of experience serving the local community, Metro Hyundai has built a reputation for delivering exceptional vehicles and after-sales service.
Our modern showroom and service facilities, combined with a passionate and knowledgeable team, ensure every customer receives a premium experience.
About the Role
As a Service Advisor, you will be the key link between our customers and our service team.
You will ensure a smooth and professional experience from booking through to vehicle handover, while maximising customer satisfaction and service department performance.
Key Responsibilities
Greet customers and manage service bookings
Provide accurate service advice and quotations
Liaise between customers and workshop technicians
Keep customers informed on repair progress and timelines
Upsell additional services and products where appropriate
Process invoices and ensure all documentation is accurate




Deliver a high standard of customer service at every touchpoint
About You
Previous experience as a Service Advisor or in a customer service role (automotive preferred)
Strong communication and interpersonal skills
Ability to multitask in a fast-paced workplace
High attention to detail and organisational skills
A professional, positive, and team-oriented attitude
Passion for delivering outstanding customer experiences
What We Offer
Competitive salary + commissions
Supportive and experienced team environment
Career development opportunities within the Norris Motor Group
Work with a globally recognised brand (Hyundai)
Modern facilities and a strong customer-focused culture
Why Join Metro Hyundai?
At Metro Hyundai, we pride ourselves on delivering quality service with professionalism and care.
Our team is dedicated to providing the best experience for our customers, whether they are buying, servicing, or maintaining their vehicle.
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